Frequently Asked Questions
When you start a business, you need a physical location to set up and sell your products or services. Your website is essentially your digital storefront for your goods and services. Websites are built using a series of codes, files, images, databases and more. Once your website is built, it needs a place to live, where it is accessible to others. A hosting provider, such as Aussie Web Solutions, will provide space on a server to store your website, emails and delivers the files of your website to an internet browser when your domain name is typed in.
Often not paid attention to, the local proximity of your website to your customers is a quality solution to maximise your website’s performance. With over 40% of people abandoning a website that takes more than 3 seconds to load, that small savings you may keep by hosting your website internationally can cost you customers and revenue in the long run.
At Aussie Web Solutions, all of our Web Hosting options are located out of Sydney, Australia. Keeping our server local ensures that your data does not have to travel a great distance, or rely on global infrastructures, which often causes issues with website speeds and performance. After all, you wouldn’t rely on the unreliable signal of a phone tower 6 towns over if you had a good signal in your town, would you?
At Aussie Web Solutions, our website packages start from as low as $1500. Website pricing depends on the amount of time used to design and custom develop your project.
We offer business-specific products to help keep the cost as minimal as possible, but custom design and/or development work is billed accordingly. To choose the package that is right for your business, contact us to arrange a complimentary no obligation discussion where we can sit down and work out what your business requires.
Due to wordPress' popularity, WordPress is known to be user friendly. We can provide basic instructions, a login and screenshots to familiarise yourself with the site dashboard, and handy tips and tricks to make small changes yourself.
If you would rather us update and maintain your website professionally, we offer monthly maintenance packages designed to save you time and ensure that your website remains on trend, relevant, and functional.
Billing & Account
To pay your bill at anytime, please log in to the Secured Client Area using your registered email address. From there you are able to view and pay invoices. Our accepted payment methods are:
- Credit card
If you are having trouble paying your bill, or have any queries, please open a support ticket.
Our preference is to have our customers adspend be taken directly from their credit card by Google or Facebook. All our spending and results are transparent; we link your Ads account directly to your analytics and provide monthly performance reports outlining performance, optimisations and recommendations for the next month.
We set up tracking for each client that includes click to call, form fills, Social media clicks and more to help us keep track. Leads are reported individually by source, so we can get a feel for what is working for your business, and optimising accordingly.